Privacy Policy
Last updated 8 October 2026
This policy explains how GoTuff (“we”, “us”) handles your personal data when you use gotuff.app. We follow the Nigeria Data Protection Act 2023. Other players know you only by your Character name and @World Name — never your email, real name or internal account number.
1. What we collect
- Account: email, password (stored securely hashed), or Google sign-in details; your @World Name and private account name.
- Eligibility: date of birth and your confirmations of age, Terms and Privacy Policy.
- Gameplay: Characters used, wallet balance and ledger, inventory, residences, fights, crime events, shifts, gifts and settings (including accessibility and audio preferences).
- Social: chat and room messages, direct messages, friendships, blocks, mutes, reports, notifications, Global Status posts, and optional birthday day/month you choose to share.
- Payments and payouts: order records and Paystack references; for cash-outs, your bank name, account number and verified account name. We never see or store your card details.
- Technical: device and browser information, IP address and logs needed for security and fraud prevention.
2. Voice chat
When you switch your microphone on, your voice is streamed live to others in the room through our voice provider (LiveKit). We do not record or store voice conversations. Microphones are off by default.
3. Why we use it
- To create and run your account and verify you are 18+.
- To run the game fairly: wallets, fights, stakes, rent and rewards are calculated on our servers.
- To process payments and pay out verified withdrawals.
- To keep players safe: moderation, reports, blocks and fraud prevention.
- To send in-app notifications and essential account emails.
Our legal bases are performing our contract with you, our legitimate interest in a safe and fair game, legal obligations (such as financial records), and your consent where we ask for it.
4. Who we share it with
- Paystack — payment processing and bank account verification.
- LiveKit — live voice chat.
- Hosting and database providers — to store and serve the app securely.
- Authorities — only when required by law or to prevent serious harm.
We do not sell your personal data. Some providers may process data outside Nigeria under appropriate safeguards.
5. What other players see
Your Character name, portrait, @World Name, public activity in rooms, Global Statuses you post, and your birthday only if you opt in. Wallet balances are private. Your email, date of birth, private account name and bank details are never shown.
6. How long we keep it
We keep account data while your account is open. Financial, payment and payout records are kept for as long as the law requires (usually up to 6 years). Moderation and security records may be kept longer where needed to prevent abuse. Other data is deleted or anonymised within a reasonable time after account closure.
7. Security
Data is encrypted in transit, access is restricted by strict per-user rules, and sensitive actions such as payments, wallets and admin changes run only on our servers with audit logs. No system is perfectly secure, so please use a strong, unique password.
8. Your rights
You can ask to access, correct, export or delete your data, object to certain uses, or withdraw consent. Email info@gotuff.app. You may also complain to the Nigeria Data Protection Commission.
9. Adults only
GoTuff is not for anyone under 18. If we learn we hold data of someone under 18, we will close the account and delete it.
10. Cookies and local storage
We use essential cookies and browser storage to keep you signed in and remember preferences such as volume. We do not use advertising trackers.
11. Changes
We may update this policy and will show the new date above. Significant changes will be announced in the app.
Questions? Email info@gotuff.app.